01
Evidence splits across tooling
SIEM, tickets, chat and email each hold a fragment of the detection-and-response story.
Telha for Security teams
The incident,
beyond the logs.
Alerts and tickets tell half the story. Connect the decisions, approvals and communications around the incident into one defensible timeline.
Why it's hard today.
The technical timeline is solid. It's the organisational timeline (who decided what, when) that falls apart under review.
02
Who knew what, when
Post-incident review hinges on the knowledge state at each decision point, not just the event sequence.
03
Reviews demand a record
Regulators, insurers and boards expect a reconstruction with provenance, not a narrative.
Cyber incident
Connect detection to decision.
Bring the alert trail, ticket history and surrounding communications into one chronology, so escalation, approvals and knowledge state are visible per decision.
- Alerts, tickets and comms in one timeline
- Knowledge state at each decision
- Post-incident brief with provenance
Case 26-052 · Cyber incident
4 systems02:11
Alert raised in SIEMCorrelated detections linked to the case.
02:47
Incident ticket openedInitial severity and assignment recorded.
09:20
Containment decision approvedApproval thread and participants admitted.
Scoped by approval.
Sealed by default.
The mandate defines exactly what this case can reach. Everything else in company memory stays sealed.
Inside this case
What the approved mandate opens.
- The incident window
- Responders and named custodians
- Affected systems and channels
- Time-limited access for the review
Stays sealed
What investigators never see.
- Unrelated corporate data
- Communications outside the window
- Systems not named in scope
- Standing God-mode search
Design partner programme
Make the next incident review defensible.
Run one incident through Telha end to end (alerts, tickets and communications reconstructed into findings you can prove) inside your own environment.